Your Health Data Privacy is Our Top Priority
ArborVitae Wellness implements privacy-by-design principles with HIPAA-conscious practices to ensure your health data remains secure, private, and under your control.

At ArborVitae Wellness, we understand the deeply personal nature of your health information. Our commitment is not just to provide innovative wellness solutions, but to safeguard your privacy with the utmost diligence. This Privacy Policy outlines our comprehensive approach to data protection, built on principles of transparency, user control, and rigorous security, all designed to meet HIPAA-conscious standards.
- HIPAA-Conscious Data Handling: We adhere to healthcare-grade security standards to protect your sensitive health data.
- Granular Consent Controls: You have complete ownership over your data, with clear options to manage permissions.
- Transparent Data Usage: Our policies are clear, with no hidden sharing of your personal information.
- Regular Security Audits: We consistently verify our compliance and security measures through independent audits.
What Data We Collect and How We Use It
To provide personalized health management, curating science-backed lifestyle content, and connecting you with vetted wellness product suggestions, we collect specific types of data. This section details what information we gather and how it's utilized to enhance your ArborVitae Wellness experience.
Detailed Data Collection Practices
We collect health metrics (e.g., activity levels, sleep patterns via integrations), app usage data (features accessed, time spent), and community interactions (forum posts, direct messages). This helps us understand how you engage with our services and allows for highly personalized recommendations.
Purpose of Data Usage
Your data is primarily used for personalizing your content feed, tailoring wellness recommendations, improving our application's functionality, and facilitating secure community engagement. For instance, your activity data might inform personalized exercise suggestions, or your dietary preferences could shape content about gut health.
Third-Party Data Integrations & Anonymization
With your explicit consent, we may integrate data from wearable devices or other health platforms you connect. When data is used for research or service enhancement, it undergoes rigorous anonymization and aggregation processes to ensure individual privacy is maintained. We never sell your identifiable personal health data.
All data collection requires your explicit consent, and our platform provides granular permission controls, allowing you to manage specific categories of data sharing at any time.

HIPAA-Conscious Security and Data Protection
Protecting your health information is paramount. Our security framework is built on a foundation of HIPAA-conscious practices, employing healthcare-grade security standards to ensure the confidentiality, integrity, and availability of your data.
Robust Security Infrastructure
We utilize end-to-end encryption for all data in transit and at rest. Access controls are strictly enforced, ensuring only authorized personnel can access sensitive information, and all access is logged and audited.
- Advanced Encryption Standards (AES-256)
- Multi-factor authentication for internal systems
- Regular penetration testing
Zero-Trust Environment & Training
Our internal protocols follow a zero-trust model. All ArborVitae employees undergo continuous training on data protection, privacy best practices, and our rigorous HIPAA-conscious standards. Access to sensitive data is strictly limited to an as-needed basis.
- Ongoing privacy and security education
- Role-based access controls
- Regular internal compliance reviews
In the unlikely event of a security incident, we have established comprehensive incident response procedures to rapidly address, mitigate, and notify affected users in accordance with applicable regulations.

Your Data, Your Control
At ArborVitae Wellness, we empower you with granular control over your personal data. Your privacy settings dashboard allows you to manage permissions, understand data usage, and exercise your rights over your information.
- Granular Consent Management: Manage specific data permissions (e.g., share activity, receive content personalization).
- Data Portability Rights: Export your personal data in a readable format at any time.
- Account Deletion Procedures: Clear instructions for complete data removal upon account deletion.
- Marketing Communication Preferences: Opt-in or opt-out of marketing communications effortlessly.

How We Store and Protect Your Information
The physical and digital security of your data is a top priority. We employ advanced storage infrastructures and meticulous retention policies to ensure your information is constantly protected and available when you need it.
Our data is stored on secure, geographically redundant servers located within the United States, utilizing industry-leading cloud service providers with robust security certifications. These providers are selected based on their adherence to global security and compliance standards including ISO 27001, SOC 2 Type II, and HIPAA.
- Redundant data centers for high availability
- Physical and environmental security controls
- Regular vulnerability assessments
We retain your data only for as long as necessary to provide our services and fulfill legal obligations. For inactive accounts, data is subject to automatic deletion protocols after a specified period, typically 24 months, unless you specify otherwise. You also have the option for user-controlled data retention and immediate deletion upon request.
- Clear data lifecycle management
- Secure deletion protocols (e.g., cryptographic erasure)
- User-initiated data deletion options

Legal Compliance and Policy Updates
ArborVitae Wellness operates in full compliance with relevant data protection regulations globally, including HIPAA for health information in the U.S., GDPR for European users, and CCPA for California residents where applicable.
Our Commitment to Regulatory Adherence:
- Multi-Jurisdictional Compliance: We proactively adapt our practices to meet the requirements of significant data protection frameworks worldwide.
- Legal Basis for Processing: All data processing is founded on a clear legal basis, primarily user consent or legitimate interests, with explicit details provided.
- User Rights Under Law: We fully support your rights under regulations, including the right to access, rectify, or erase your data, and the right to object to processing.
- Dispute Resolution: If you have privacy concerns, please contact our Data Protection Officer. We are committed to resolving disputes promptly and transparently.
Policy Update Procedures:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through the app or via email, and provide an opportunity to review and re-confirm your consent where necessary. The "Last Updated" date at the top of this policy will always indicate the latest revision.
For any questions regarding our Privacy Policy or data protection practices, please contact our Data Protection Officer at [email protected] or call us at (303) 500-1122.
